Caller name display mandatory from November 1: How India's new CNAP rule will work

Mint - Oct 15, 2026

From November 1, 2026, telecom operators must introduce Calling Name Presentation (CNAP) across 4G and 5G networks in India. The DoT directive sets out how caller names will be displayed, how businesses can register preferred names, and why certain callers may remain unidentified.

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